"Many thanks for the service provided to us. I found you at all times to be thorough and professional and communicated the process clearly and efficiently. We have retained your services again this year."
"Taxback.com has been very responsive in working together to develop a worldwide vat recovery service for us. We have been very impressed with their drive, understanding and timeliness in getting the right detail."
"We found working with taxback.com was a very positive experience for us as well as an enhancement to our VAT recovery process."
"We found taxback.com to be a very beneficial partner to work with in respect of VAT reclamation and also in the area of VAT compliance."
What is Luminare?
Luminare is the taxback.com online tracking system which allows our clients to view the status of their VAT service right through to the payments of VAT claims, the completion of VAT registrations and the filing of VAT returns.
It enables you to view your VAT reports remotely and securely, be aware of the status of the different VAT services and gives you full transparency of your VAT service at any given time. Its development has been informed by taking into consideration responsibilities, challenges and time constraints facing companies with VAT obligations and VAT recovery claims across a number of jurisdictions.
The Benefits for You
- Greater Transparency: Facilitates open communication at each individual stage of the VAT processes
- Education & Information: Ensures clients are fully informed of the requirements of each stage of the process
- Efficiency & Speed: Enables each VAT service to be carried out with maximum speed and efficiency
How it works
Luminare provides real time access to reports and information. It is linked to our internal database and is updated every hour. This means that as soon as a relationship manager or an account manager team updates a client file on the database – this is reflected online almost immediately.




















