Testimonials



"We highly appreciated your assistance at every stage of the process, especially the efficient correspondence with your office during the preparation of documentation. The tax refund procedure was also simple and clearly explained by Tax Back staff."

BenQ, Taiwan

"This service we received was excellent; we receive regular updates as to the progress of our claims and the amount of paperwork to be completed is minimal."

Financial Accounts,
David Price Racing, UK

"The level of support given by taxback.com has been of a very high standard and the level of work required by our internal team is minimal. I would highly recommend taxback.com to other companies."

Financial Accountant, Redmills, Ireland

"Many thanks for the service provided to us. I found you at all times to be thorough and professional and communicated the process clearly and efficiently. We have retained your services again this year."

Financial Controller, Lily O'Briens, Ireland

"You have been very proactive in developing ways to inform our customers about the possibility of reclaiming VAT, including attachments to invoices, developing website links and providing a personal presence at one of our largest events."

Group Indirect Tax Manager, Informa, USA

"We have found taxback.com to be a very beneficial partner company to work with in respect of VAT reclamation. NTT is fairly complex in terms of VAT registrations & taxback.com have helped us to reclaim tax which would otherwise been lost."

Accounting Manager,
NTT Europe Ltd., UK

"Taxback.com has been very responsive in working together to develop a worldwide vat recovery service for us.  We have been very impressed with their drive, understanding and timeliness in getting the right detail."

Tax Director,
Concur Technologies Inc., USA

"We were pleasantly surprised of the quality of the provided assistance as well as the level of communication maintained by taxback.com during the process. The procedure was quite simple and they took care so that we received our refund the fastest possible way."

Director, Baby Bidou, France

"We have worked with taxback.com for 2 years. [The] company has helped us reclaim VAT on exhibition expenses from France and Sweden."

Chief Accountant, JSC International Airport Sheremetyevo, Russia

"We are glad that we can entrust all the documents to one single company to reclaim tax back from different countries. Taxback.com helps us with the necessary forms. We have nothing else to do than filling the forms in and sending the relevant documents."

Ghielmetti AG, Switzerland

"Taxback.com supported Telewizja Polska SA in organising VAT refunds in 2005 from many countries. The process of the VAT return was hassle-free for us from the very beginning to the end."

On behalf of Chief Accountant, Telewizja Polska SA, Poland

"The service that they have provided to date is excellent and all correspondence has been received promptly."

Financial Accountant, Heathcoat, UK

"We are satisfied with the services your company provided to us. We appreciate your prompt response every time. Thank you for having helped the procedure of tax back from the Germany and London exhibitions."

FORUM8 Co., Ltd., Japan

"Thank you so much for your service regarding the UK VAT refund. In particular we appreciate your simple procedure. Just complete some forms and add the invoices, taxback.com takes care all the rest."

Managing Director, Matrix Vision, Holland

"To be honest, I expected that the VAT refund process would be time consuming, difficult and hard to understand but in fact the opposite was true. Taxback.com’s specialists were always ready to help and answered all my queries with documents every time."

CFO, Sestra River Developments, Russia

"Thank you so much for your help and guidance with regards to all the necessary information needed for a VAT return. It is nice when you deal with a company that has real people who know what they are talking about."

Sales & Marketing, KNUDSEN ENGINEERING Ltd., Canada

"We used the services provided by taxback.com in 2007 in order to have our VAT incurred in the UK in 2006 recouped. The service provided was satisfying. We have mostly appreciated the opportune response to all our questions and queries by the taxback.com Customer Service."

Aureus Pharma, France

"I would like to let you know that as a company we are very satisfied from the service we got from taxback.com and we look forward to working with you again in the future."

Galerist, Turkey

"We have used the financial services of [taxback.com] to recoup German VAT paid by us in 2007 and 2008 as a result of business trips. Their competent assistance was satisfying, the communication was efficient and we would like to take advantage of their services in the future."

Managing Director, Vihaart, Belgium

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VAT recovery explained

What is VAT?

Value Added Tax (VAT) is an indirect tax levied on the supply of goods and services that can add between 5 - 25% to your organisation’s foreign business expenses.  It is levied at every stage in the business cycle, itemised on the invoice and paid to the government in each state with the cost ultimately borne by the end consumer.  VAT was established to encourage cross-border trade from one county to another, and was designed to be neutral to businesses if  they go through the effort recover their foreign VAT. 

Applicable VAT rates vary from country to country and the tax is recognised under different names, including IVA (Italy), GST (Canada, Australia), MWST (Germany, Austria), TVA (France, Belgium) and MOMS (Scandinavia). 

Why Can Foreign VAT Be Recovered?

In order to encourage international trade, the European Union introduced legislation in the 1990s enabling businesses to claim back VAT paid on expenses incurred while doing business in member states. VAT is refunded from the EU under the 8th Directive, which enables EU companies to reclaim from any member state, and the 13th Directive, which allows businesses established outside the 27-member bloc to claim. A number of key non-EU territories, including the US, Japan, Canada and South Korea, also refund VAT thanks to reciprocity agreements. 

What is Eligible for VAT Recovery?

Taxback.com can secure foreign VAT refunds from 41 countries on a range of travel and entertainment (T&E) expenses including: 

  • Trade fair and conference costs,
  • Meals, accommodation and business entertainment,
  • Travel and transport costs,
  • Advertising and promotional costs,
  • Professional services,
  • And many additional expenses.

Taxback.com can also maximise your refund potential by identifying a range of additional expenses possibly eligible for VAT reclaim including: corporate travel, import VAT refunds, warranty services, inter-company expenses, and haulage and transport costs. 

Use our VAT calculator  to assess your potential refund or register and see how you can simplify your VAT reclaim process and maximise your return.

News

18.03.2010
Taxback.com is expanding its Value Added Tax (VAT) services into the US in a service launch worth over €20 million.

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04.01.2010
Taxback.com shared in Christmas celebrations with the children and families of the Children’s Oncology and Haematology Clinic at Sveta Marina Hospital in Varna, Bulgaria.

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10.12.2009
Cuts in social welfare payments, child benefit and public sector pay were key elements in €4 billion worth of spending cuts announced in yesterday’s Irish Budget for 2010 by Minister for Finance Brian Lenihan.

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